classdirect.co.uk

Client Privacy Notice

Last updated: 20/05/2025

At ClassDirect, we are committed to protecting the privacy and security of your personal data. This Client Privacy Notice explains how we collect, use, store, and share your information when you engage with us as a client (e.g., schools, academies, and education providers), in line with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Who We Are

ClassDirect is a UK-based education recruitment and staffing partnership. For the purposes of data protection law, we act as a data controller when handling the personal data of our clients and their representatives.

If you have questions, please contact:

Address : 23, Windsor road, M25 0FF, Manchester

Email :  info@classdirect.co.uk

Phone : 01617185773

2. The Personal Data We Collect

We may collect and process the following data about you and your organisation:

  • Contact details: Name, job title, email address, telephone number
  • Organisation details: School name, address, type, and registration information
  • Communication data: Emails, meeting notes, service feedback
  • Contractual data: Terms of business, invoices, service level agreements
  • Website and usage data (if applicable): IP address, browser type, site usage analytics

3. How We Use Your Data

We use your data to: :

  • Provide education staffing and recruitment services
  • Communicate about candidate placements and job requirements
  • Respond to enquiries and provide support
  • Manage billing, payments, and contracts
  • Ensure safeguarding and compliance obligations are met
  • Improve our services and monitor performance
  • Send service updates or marketing communications (where permitted)

4. Lawful Basis for Processing

We may collect and process the following data about you and your organisation:

  • Performance of a contract – to deliver recruitment services under agreed terms
  • Legal obligations – for safeguarding, compliance, and financial record-keeping
  • Legitimate interests – to operate and improve our business and services
  • Consent – for optional communications like marketing (you may withdraw consent at any time)

5. Data Sharing

We may share your data with:

  • Candidate personnel (only relevant details as part of the recruitment process)
  • Third-party service providers (e.g., payroll, invoicing, CRM, or IT services)
  • Regulatory bodies or legal authorities when legally required
  • Partners or contractors under data processing agreements

6. Data Retention

We retain client data only as long as necessary for the purposes described, including to meet legal, accounting, or reporting requirements. Typically, this means for 6 years after the end of a contractual relationship unless a longer period is legally required.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

For more info, visit:  https://ico.org.uk

8. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or loss.

8. Data Security

We may update this notice from time to time. Any changes will be posted on our website with the revised date above.

7. Contact Us

If you have any questions about our Cookies Policy or how we use your data, please

please contact:

ClassDirect Ltd

Address : 23, Windsor road, M25 0FF, Manchester

Email :  info@classdirect.co.uk

Phone : 01617185773